It is with a heavy heart that we had to close our doors last March. Finally with vaccination programmes being rolled out in all countries, we look forward to re-opening again.
As coronavirus restrictions begin to ease, the Team at Mockingbird Hill has been considering how we can best adjust to the new health and safety requirements and still provide a highly personalized holiday experience. Our team is focused on adapting to meet the needs of all our visitors. Our efforts must ensure the wellbeing of our customers, our team, and the community of which we are a part.
As the world begins to gradually reopen, we would like to welcome guests interested in exploring and discovering the many natural attractions of Jamaica away from the main tourist resort areas. We understand that in these difficult times there are challenges for travelers and recognize that you will understandably have a heightened awareness for your health and safety especially when it comes to your choice of accommodations.
Intimate boutique properties provide an opportunity for a vacation experience that eliminates all the stress involved in being in a new environment with strangers, which is important during the COVID-19 situation and will continue to be so, while meeting your health and wellbeing standards. You can enjoy a non-restrictive, safe vacation with the exclusive rental of the facilities as a private villa providing you with much more space and privacy without other guests.
We have therefore decided to change our services and amenities to address the concerns of guests and will be reopening our doors with adjusted services that minimize contact between guests and associates while maintaining the customer service. We can provide a very personalized service experience as guests see the same few staff every day and the staff can quickly adapt to guests and anticipate their wishes.
Value is becoming increasingly important and we want to address this aspect as well. With the reduced service ( only packed breakfast -to-go), we can offer excellent value and also minimize personal contact.
With these changes, we can easily comply with the best health practices and still provide our guests with an outstanding vacation experience while protecting their health. Mockingbird Hill has developed a detailed reopening plan with all the protective measures recommended by the health authorities.
Even after travel bans are lifted, maintaining healthy physical distance to others is easy in an intimate retreat like Mockingbird Hill. You are likely to have the pool to yourself and can enjoy the perch on your own to enjoy the sunsets. All our public spaces are open air. The expansive gardens provide plenty of opportunities to retreat and relax. There are no queues at the buffets for meals or other large congregations of people. Everything is individual and very personalised with plenty of space. Of course we believe in responsible and safe travel and will adhere to the recommended protocols.
Enjoy peace of mind.
We believe this is the best for everyone and is also reassuring for our staff. Mockingbird Hill is the perfect destination for the holiday that you’ll be reminiscing about many years from now.